Availability

We would like to inform you with the house rules so that you enjoy your stay in our Villa 22.

The accommodation is available from 4:00 p.m. on the day of arrival and until 10:00 a.m. on the day of departure.

On arrival, all the guests are required to hand in their personal documents (passports or identity cards) to the host in order to be registered to the authorities

The villa may only be used by people who are properly registered as guests. The villa has a capacity for a maximum of 8 adults, no more are allowed. Children and young people under 18 years of age are not considered adults.

Guests are responsible for their own personal valuables and the owner assumes no liability.

Guests are responsible for their behavior in the house and its surroundings. In the event of an accident, you bear the consequences yourself. The guest must report the accident to the owner/facility manager immediately.

Use of the facility, equipment, machinery, sauna, pool, etc. is at your own risk and the owner assumes no liability.

Please familiarize yourself with and adhere to the pool rules posted at the pool. The owner assumes no liability.

The pool system is checked every morning. The technical installation is checked for functionality and the chemicals (chlorine, pH value, etc.) are checked to ensure that all standards are met. The pool also has automatic monitoring of the chemicals and installations.

The pool can be heated on request. Please contact the facility manager. The maximum heating temperature is 30 degrees celsius and the pool is heated while the filter system is in operation. To keep the water at its optimum temperature, we ask you to cover the pool overnight. Due to weather conditions, a warm water temperature cannot be guaranteed. The heating also needs time to warm up the water.

Once a week, usually on Wednesday or Thursday, the gardener takes care of the outside area (mowing the lawn, trimming hedges and bushes, removing leaves, checking the irrigation system, etc.). The work takes about 1 hour and the gardener enters and leaves the property independently.

Smoking is prohibited inside the villa and no fires may be lit.

When leaving the villa, make sure that all doors and windows are closed/locked. Close the parasols, turn off all electronic devices and turn off the tap. If the weather is bad, please close the parasols.

It is not permitted to change the living/sleeping arrangement or to move/use the furniture from inside to outside.

The owner and the facility management company have the right to enter the property and the villa in the absence of the guest under special circumstances in order to prevent the occurrence of any possible damage or danger. The owner/facility manager is obliged to inform the guest promptly.

The owner and the facility management company have the right to enter the property and the villa to carry out cleaning/service work. You will be informed of the cleaning details upon arrival.

It is forbidden to destroy equipment, furniture and other things in the villa and cause chaos. In addition, guests must adhere to the statutory rest times. Night quiet is from 10 p.m. to 7 a.m.

It is not permitted to bring or consume weapons, explosives, highly flammable materials or illegal materials/active ingredients/substances.

All furnishings and equipment in the villa are the property of the villa and may not be stolen or rented out.

If there is any disappearance or damage to the installation, furniture, furnishings, equipment or anything else, the guest is obliged to inform the owner/facility manager immediately. Any damage caused by guests will be charged to the guest.

Bringing animals of any kind is prohibited.

Charging an electric vehicle is only permitted after consultation with the owner/facility manager. The charge is subject to a charge of at least 25 EUR.

The wine can be purchased at attractive conditions. Consumption will be billed and paid upon departure. If you have any concerns or feedback, the facility manager can be reached daily from 8 a.m. to 11 p.m.

There are fire extinguishers marked in the basement, a fire blanket and first aid kits in the kitchen.

For security reasons, the outside area of the villa is monitored with surveillance cameras and the recordings are automatically deleted after 24 hours.

Further information about the villa or the VIP service can be found on our homepage www.villa22.hr.

If the house rules are not adhered to, the owner has the right to terminate the partnership immediately.

The most important telephone numbers:

• • 112 Emergency (+385) 112
  • 193 Fire Department (+385) 193
  • 192 Police (+385) 192

We wish you a pleasant stay at Villa 22.

Villa 22 was created and furnished with great attention to detail and high quality. It was important to us that our guests feel comfortable and can enjoy an unforgettable stay.

We thank you for taking care of Villa 22 as if it were your home.

Payment conditions

• A 30% deposit is required for booking, the remaining amount is due 10 days before check-in.
• Payment is made by credit card or bank transfer.
• The deposit is secured upon check-in via credit card or cash.
• The final reservation is valid after receipt of the reservation deposit within max. 3 banking days.
• All prices are in EUR (Euro) and include taxes and tourist fees.
• Final cleaning of Villa22 is included in the price.
• If you wish to change or cancel a confirmed reservation, please contact us by email info@villa22.hr. Please take into account the cancellation policy.
• Villa22 reserves the right to refuse, cancel or change reservations if it turns out that the above points contain or are the result of an error or mistake.

The price includes:

• The entire villa including additional costs (water, electricity, waste, etc.)
• All existing infrastructure (sports equipment, laundry room, etc.)
• Private infinity pool with jacuzzi
• Sauna
• TV including Netflix and internet
• Private parking spaces
• Weekly change of linen and hand/bath towels
• Sun loungers and parasols
• Nespresso coffee capsules
• One bottle of still and sparkling water
• One Rituals shower set per person
• Basic spices for cooking (oil, vinegar, salt, pepper, sugar, Vegeta)
• Detergents and cleaning products
• Daily inspection of the pool system including chemicals
• Weekly garden and lawn care
• Final cleaning

Cancellation conditions

• Cancellation 30 days before arrival we charge a cancellation fee of 100% of the reservation deposit.
• Cancellation 30-0 days before arrival we charge a cancellation fee of 100% of the reservation.
• Guests who wish to shorten their stay will not receive a refund for booked and paid nights.
• Cancellations must be submitted in writing via email to info@villa22.hr.